Introducing Students to Human-Centered Design
A Tool for Linking Strategy and Employee Experience
This exercise introduces Human Resource Management (HRM) students to Human-centered Design. This multiple-part exercise builds skills in empathizing with applicants and employees, defining a problem statement, and engaging in ideation to improve HRM practice. In doing so, students become more aware of tensions between strategic and employee-based Human Resource Management. Variations, resources, and suggestions are provided for interested faculty.
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The Journal of Human Resources Education (JHRE) is a publication of Troy University's Sorrell College of Business.
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