Incivility at Work: A Project Management Case Involving Workplace Bullying
Keywords:Workplace Bullying, Ethics, Incivility, Harassment, Abusive Behavior, Favoritism, Nepotism
AbstractThis situation-based exercise explores the concept of workplace bullying -- abusive verbal or non-verbal behavior or sabotaging tactics which prevent workers from performing satisfactorily (Namie & Namie, 2004). Workplace bullying is costly as it distupts productivity and negatively impacts employee retention and recruitment (Becker, Bailey, & Catanio, 2014). Bullying often results from a power imbalance between victim and perpetrator; as such, human resource management can champion a strong organizational culture in which employees feel free to speak openly, question authority figures, and report workplace incivility concerns (Crothers, Lipinski, & Minutolo, 2009). A focus on identifying and creating resources to help victims creates a workplace environment that promotes civility and does not tolerate bullying. Training employees can help increase awareness of the issues involved. A case involving supervisory favoritism that accelerated a workplace bully is presented.
How to Cite
Becker, W. S., Bailey, A. E., & Catanio, J. T. (2014). Incivility at Work: A Project Management Case Involving Workplace Bullying. Journal of Human Resources Education, 8(2/3), 20–31. Retrieved from https://journals.troy.edu/index.php/JHRE/article/view/117
The Journal of Human Resources Education (JHRE) is a publication of Troy University's Sorrell College of Business.
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